JNO Hotelbetriebs GmbH (Boutique Hotel Goldenes Lamm)

Hauptplatz 1, A – 9500 Villach
Tel.: +43 (0) 4242 / 24105
E-mail: office@goldeneslamm.at


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This privacy policy describes the collection and use of personal information that may be collected when you contact us. For example, when you visit our website or call us to inquire about a booking or service.
We take the protection of your personal data and its confidential treatment very seriously. Therefore, we act in accordance with the applicable legislation on personal data protection and data security. With these notes on data protection, we would therefore like to inform you about when we store which data and how we use it. Data protection at our company takes into account the European data protection level and in particular complies with the current domestic data protection law. Of course, we observe the requirements of current case law. Our website contains photos, graphics, images, videos/video streams, flash animations and any other form of elements.

Personal Data
There are many situations with us, where your personal information helps us to provide you with the best service. For example, you might be asked to provide personal information if you need a special service. In doing so, we may also require additional consent from you to comply with current laws. Personal data is information that can be used to learn your identity. This includes information such as your real name, address, postal address, telephone number. In principle, you can use our online offer without disclosing your identity. When you contact us or place an order, we collect your personal data via our contact and ordering system. When contacting us by telephone, the data is recorded manually by our employees. All data transmissions were of course encrypted. The following data is collected: First name/last name or company, address, telephone, fax, email address, payment terms (credit card information, delivery information) In connection with your online access, your data will be stored for backup purposes that may allow identification (for example, IP address, date, time). No personal utilization takes place. The statistical evaluation of anonymized data records is reserved.

Integrity of your personal data
We have safeguards in place to ensure that their personal information is always accurate, complete and up to date for the purposes for which it is used. Of course, you have the right to obtain information about the personal data you have provided at any time. You can help us ensure that your contact information is accurate and complete. To ensure the security of your personal information, this policy will be communicated to all employees and security measures to protect their personal information will be strictly implemented within the company.

Disclosure of personal information to third parties
We use your personal information in the case of orders only within the JNO Hotelbetriebs GmbH (Boutique Hotel Goldenes Lamm) and its affiliated companies. We will not pass them on to third parties without your express consent. If data is passed on to service providers as part of commissioned data processing, these service providers are also bound by their legal regulations and contractually by the Privacy Policy. By order of a court of law, at the request of an investigating authority or for evidentiary purposes (e.g. in the event of a breach of our GTC), the data and information stored by us may be used within the framework of the applicable laws and disclosed to third parties if this is necessary. Your data will never and under no circumstances be disclosed to third parties, unless this is necessary as explained above. Under no circumstances will we sell your data or pass it on for advertising purposes.

Use of cookies
We use “cookies” (small files with configuration information) in accordance with the specifications of the Informationsgemeinschaft zur Feststellung der Verbreitung von Werbeträgern e. V. (IVW). They help to determine the frequency of use and the number of users of our website. We do not collect any personal data via cookies. When you place an order, a “cookie” may be stored on your computer. This is not used to evaluate your user behavior or the like.
A use of our offers is also possible without cookies. Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to notify you when cookies are sent.
Certain pages serve ads directly from companies. Cookies may be used here without us being able to inform you.

Links to other websites
Our online offering contains links to other websites.
We have no influence on whether their operators comply with data protection regulations.

Web analytics
Our website uses functions of the web analytics service Google Analytics, a web analytics service provided by Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA. The data collected in this process is also processed outside the EU. For this purpose, cookies are used, which allow analysis of the use of the website by its users. The information thus generated is transferred to the provider’s server and stored there. You can prevent this by setting your browser so that no cookies are stored.
Your IP address is collected, but immediately pseudonymized. This means that only a rough localization is possible.

Our website contains web beacons (also called “pixel tags”). A web beacon is an often invisible electronic image, usually no larger than 1 pixel x 1 pixel, placed on a website or in an email that is used to view visitors’ online behavior on the website or when sending emails. Web beacons are provided by third parties, on this website by the provider Facebook, to obtain information about the activity of visitors to our website. This makes it possible to determine from which computer, when and from which location a particular website is accessed. This information is collected via web beacons and/or cookies. The information obtained from the web beacons and/or cookies is anonymous and is not associated with personal data. This information is not shared with third parties for independent use.

Google Maps
This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the websites. For more information about data processing by Google, please refer to Google’s privacy policy at Google Privacy Policy & Terms of Use. There you can also change your settings in the Privacy Center so that you can manage and protect your data.

You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription.
You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@goldeneslamm.at or use the unsubscribe link in the newsletter. We will then immediately delete your data in connection with the newsletter dispatch.

Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Contact address
JNO Hotelbetriebs GmbH, Boutique Hotel Goldenes Lamm
Hauptplatz 1, A-9500 Villach
Tel.: +43 (0) 4242 / 24105
E-mail: office@goldeneslamm.at

Questions and comments
If you have any questions, suggestions or comments regarding data protection, please send an email to: office@goldeneslamm.at